Privacy Policy’s Vaccine Centre of Excellence (VCE) privacy policy is designed to help you understand what information we collect from you and how that information is used by us and its directly related domains (collectively, “VCE”, “we”, “us” or the “Site”).

Your trust and confidence are essential to our success. VCE respects your privacy and will not sell or share your personally identifiable information with another party without your expressed consent, other than as described in “Exceptions to Sharing Personally Identifiable Information” below.

Your use of the VCE website constitutes your consent to this Privacy Policy.

This Privacy Policy does not cover:

  • Information collected by third-party websites linked from VCE
  • Information collected off-line

VCE may revise this Privacy Policy from time to time to accurately reflect the VCE Site and VCE services in general. Please review this Policy frequently for any changes. If we make material changes to this Privacy Policy, we will notify you by posting a notice on the Site or sending an email to the address we have on file for you. Please ensure this address remains current so you will receive updates. If you have any questions about this Privacy Policy, please email us at

Information We Collect

We collect two types of information from you:

  • Information you voluntarily provide when registering, participating in activities, or purchasing items on our site; and
  • Information collected from your computer and location when you use VCE.

All personally identifiable information collected from the Site will not be shared with any other entity without your expressed consent, other than as described in “Exceptions to Sharing Personally Identifiable Information” below.


To use some parts of our Site, you must Register with us. When you register, we collect personally identifiable information such as your name and email address. You may provide other personally identifiable information voluntarily (e.g., phone number), but it is not required for registration.

Other Voluntarily Submitted Information

We also collect information that you submit voluntarily through our message boards, notes, conversations, and other communications. Examples include, but are not limited to, feedback or customer support messages that you send to us, user surveys or polls to which you respond, preferences you set on the Site, comments and ratings you submit to the Site, notes and content you create, and optional profile information you wish to share with other visitors to our Site.

Automatically Collected Information

In addition to the information you voluntarily send us while visiting VCE, like most websites, we gather certain information automatically and store it in log files. This information includes, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base as a whole. We may link this automatically-collected data to personally identifiable information.

You authorize VCE to use this information as described in this Privacy Policy.

Our Use of Information

We use the information that we collect on our Site primarily to create a better, more customized experience for our visitors. We may use information that we collect about you through the Site to: (A) provide access to the Site and to provide you with requested services and customer support and to process and respond to your inquiries; (B) personalize, customize, measure, and improve our services, and content and otherwise to enhance your experience of the Site; (C) prevent, detect, and investigate potentially prohibited or illegal activities or a breach of our Terms of Use; (D) analyze the accuracy, effectiveness, usability, or popularity of the Site; (E) generate and review reports and data about our user base and service usage patterns; (F) compile aggregate data for internal and external business purposes; (G) resolve disputes and troubleshoot problems; (H) contact you with information, including recommendations that we believe may be of interest to you; (I) provide you with other services requested by you as described when we collect the information; and (J) take any other action as otherwise stated in this Privacy Policy.

We do not share personally identifiable information with third parties without your expressed consent, other than as described in ” Exceptions to Sharing Personally Identifiable Information” below. We may provide information in the aggregate about our users to third parties for other purposes, but in this case, all personally identifiable information will be removed.

Our Communication with You

After you register with VCE, we may contact you in several ways. Please email us at to opt-out of specific types of messages.

Customer Service

When you register, we will send you a welcome message from VCE. We may also respond to your inquiries, your suggestions, or your requests to manage your account. We will communicate with you by email.

Newsletters and Updates

You may opt-out using the unsubscribe button on the newsletter or emailing us at

Service Announcements

These are sent to all registrants of VCE on occasions when a significant service change or disruption occurs.

Accessing, Changing and Managing Your Information

You can access or change your personal profile and contact information or delete your account by either logging into your account or contacting us at

Security of Your Information

The security of your information is very important to us. We follow generally accepted industry standards to protect the personal information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and any information you transmit to VCE or submit through the Site is done so at your own risk. If you have questions about security on our Site, please contact us at

Sharing Information within VCE

Message Board, Site Sharing Features and Site Contributions

When you use our Site, you have the option to make contributions including, but not limited to, your notes, comments, creative works, or information about yourself, available to other visitors to our Site.

We will generally provide you with the option to control the privacy of your contributions or remove your contributions from the site.

If you use our message boards, chat rooms, conversations, or other services on the VCE site, please be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

If you have not removed or marked private any given piece of identifiable information, VCE will assume that you are aware that it is viewable by other users of VCE and the public at large.

If you have further questions about your contributions to this Site, please contact us.

Exceptions to Sharing Personally Identifiable Information

Service Providers

We may contract with other third parties to provide services on our Site. These third parties are prohibited from using your personally identifiable information for any other purpose.

Other Users

Information that you post on the Site (e.g., comments, notes, creative works, information about yourself) will be made available to other users of the Site.

Our Affiliates

VCE may share some or all of your information with our affiliate partners.

Legal Disclaimer

As required by law or to comply with a judicial proceeding, court order, or legal process served on our company, we reserve the right to disclose your personally identifiable information. In addition, we reserve the right to disclose your personally identifiable information when we believe that such disclosure is necessary to protect our rights, safety, or property, or the rights, safety or property of Service Providers or others. We also may disclose personally identifiable information to third parties in order to resolve disputes that arise in the normal course of business.

Links to Other Sites

This Site contains links to other sites that are not owned or controlled by VCE. Please be aware that we are not responsible for the privacy practices of those other sites. We encourage you to be aware of this when you leave our Site, and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this Site.


VCE, along with our third-party service partners, vendors and business partners may use cookies, locally stored objects, and web beacons to automatically collect information about your use of the Site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both “persistent cookies” which remain on your computer after you have closed your browser as well as “session cookies” which exist only during a visitor’s online session and disappear from your computer when you close your browser. Locally stored objects or “flash cookies” are data files that can be created on your computer by the websites you visit and are a way for websites to store information for later use. Locally stored objects are different than cookies because they are stored in different parts of your computer than cookies. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. We use cookies, locally stored objects and web beacons to make your experience with our Site more efficient and customized. Our cookies do not include any sensitive information, but they do help us learn which of our Site pages are visited and what tools and services are most often used. Please note that in order to use VCE, your web browser must be configured to accept cookies.

The Site may include links to other websites and other content from third-party businesses. We permit third parties to track your actions through cookies and web beacons over time and across different websites or platforms.

Testimonials and User Feedback

From time to time, we will publish comments from users who have shared positive testimonials about our Site. When we publish such content, we will identify those users only by their first and last name, initials, or a screen name, and their city, state.

Business Transitions

In the event that VCE goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, the acquirer would have access to the information maintained by VCE, which could include personally identifiable information.

International Users – Applicable Law

VCE gathers, aggregates, processes, stores, discloses, and disposes of personal information submitted to the company according to applicable Canadian law. To use the site, users agree that their personal information will be transferred to Canada and our hosting facility in Canada and processed by VCE to provide this Site as set forth in this Privacy Policy. If you are not a Canadian resident, your use of the Site is an acknowledgement and agreement that, in accordance with this Privacy Policy, VCE may gather and process your information outside your resident jurisdiction. In using the Site, you acknowledge that Canada employs a sectoral model of privacy protection that utilizes a mixture of legislation, governmental regulation, and self-regulation. Furthermore, you recognize that Canadian law may offer levels of protection for personal information that differ from those available in your reside